Denver Airport Lost and Found: Location, Working Hours, and Reporting Process

Denver Airport offers lost and found services at the Jeppesen Terminal at level 1. The office is available on the east side and opens at 8 a.m. every day, while the closing varies on weekdays and weekends. Passengers can freely file their claims online via the portal or app of the airport with essential personal and item details. Additionally, the office will hold items only for 90 days post-discovery. 

DIA Lost and Found Office Information

The Lost and Found Office at Denver Airport is located within the Jeppesen Terminal, mainly on the east side, with specific working hours.

• Location: Near Doors 111 to 113, East side of Level 1, Jeppesen Terminal, Denver Airport. 

• Working hours: Monday to Friday: 8 a.m. to 7.30 p.m.

Saturday and Sunday: 8 a.m. to 6 p.m.

• Contact Details: 303-342-4062

• Email Id: lostproperty.dial@gmrgroup.in 

How to report lost items at Denver Airport

The reporting of lost items at Denver Airport is available in online mode through the official website of the airport. 

1. Access the Denver Airport website or app, flydenver.com, and locate the Lost and Found section in the Passengers Services and Amenities. 

2. Select File a claim for items lost in the public area. 

3. Fill out the form, providing all necessary and accurate information about the item, including its brand, size, colour, or any unique feature. 

4. Add personal details, such as name, phone number, email id, and detailed description. 

5. Double-check all the entered information. 

6. Move to submission of the report by choosing “Please acknowledge our data privacy and terms here”. 

7. Submit and receive a 13-digit reference number via email for follow-up.

NOTE:  The airport doesn’t charge any fee for reporting or claiming any lost items. 

DIA Lost and Found Policy

The Denver Airport Lost and Found Policy mentions all rules and the retention period of items after being found, along with the claiming process.

• Collection: The authorities will collect the items from all the public areas at the airport.

• Retention Period: Items are generally held for 90 days, while perishable goods are kept for 48 hours before their disposable.

• Claim Process: Passengers must provide a detailed description, a copy of their boarding pass or ticket, and a valid ID card to claim their items back.

• Unclaimed Items: If any items are left unclaimed after 90 days of being discovered. The airport authorities will either auction or discard the items. 

• Off-Hours Collection: To collect items outside of regular working hours, an appointment must be made at least 48 hours in advance via email.

Airline Lost and Found details, Denver Airport

These are the contact numbers of all airlines operating at Denver International Airport to reach out to for reporting lost items.

DEN Lost and Found Office Directions

Flyers can follow these directions to reach the DIA Lost and Found office from both outside and inside the DEN Jeppesen Terminal.

• Outside the Terminal: After parking on the east side of the terminal, see the signs to the “Lost and Found office”.

• Inside the Terminal: Arrive at level 5, reach baggage carousels 6 and 7, and from there take elevators to the Denver Airport Lost and Found on level 1.

The Lost and Found office at Denver Airport provides the services of discovering and keeping them until passengers claim them from any area. This includes restrooms, TSA security checkpoints, parking shuttles, DEN parking lots, and any public interior or exterior areas of the airport.